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Vital-Sim Install and Upgrade Procedures
Procedures for Vital-Sim VSLS Installation and Updates
For New Installs:
1. Download and Install SafeNet Drivers
2. Download and Install Microsoft Access 2007 Runtime
3. Microsoft Access 2007 Activation
For Vital-Sim Updates:
4. Uninstall Before Update
Install Vital-Sim:
5. Install VitalSim
Verify Installed Components:
6. Check Installed Components
Recommended Windows Settings:
7. Recommended Windows Settings
1. Download and Install SafeNet Drivers
For first time Vital-Sim installs, SafeNet USB key drivers are required:
- Download Sentinel system driver installer using this link Sentinel System Driver Installer 7.5.8
- Save to an empty, temporary sub-directory.
- Un-zip Sentinel_System_Driver_7.5.8.zip into the same sub-directory
- Ensure that the SafeNet USB Key is not connected.
- run Sentinel System Driver Installer 7.5.8.exe
- Select all the default prompts.
- Restart your computer when the installation is complete.
2. Download and Install Microsoft Access 2007 Runtime
Microsoft Access 2007 Runtime download link
Run the downloaded Access2007Runtime.exe to install.
3. Microsoft Access 2007 Activation
Vital-Sim depends on several legacy Microsoft Access 2007 components that are disabled in some situations when user work stations are upgraded to Windows 10 with Office 365.
Depending on the version of Vital-Sim installed, you may encounter various start-up errors that prevent you from running Vital-Sim or annoying pop-up warnings are generated.
In many cases, these startup problems are resolved by running MS Access 2007 Runtime directly to complete the installation set-up process.
You should able to find MSACCESS.EXE as C:\Program Files (x86)\Microsoft Office\Office12\MSACCESS.EXE
Run MSACCESS.exe directly from Windows file explorer to Activate Acess 2007 Runtime.
If you encounter Can't find the database popup message - this can be ignored, Access 2007 Runtime is now activated.
4. Uninstall Before Update
If you are upgrading or updating Vital-Sim, you must uninstall using one of the following methods:
from Windows Start > Settings > Apps
select Uninstall for Vital-Sim
or
Run Vital-Sim msi installer - select option Remove
5. Install VitalSim
A download link for the Vital-Sim msi installer is provided from the download page provided for your organization.
Run the msi installer via Mouse right click > Install
6. Check Installed Components
Using Start > Settings > Apps
Check that the following components are installed on your workstation:
Microsoft Office Access Runtime 2007
install directory C:\Program Files (x86)\Microsoft Office\Office12
Microsoft Visual C++ 2015-2022 Redistributable (x86)
Sentinel System Driver Installer 7.5.8
install directory C:\Program Files (x86)\Common Files\SafeNet Sentinel\Sentinel System Driver
Vital-Sim for your organization
install directory C:\Program Files (x86)\VitalSim
For Windows 10: Start > Settings > Apps
Note: if the Visual C++ Redistributable is not installed, please download and install the latest Visual Studio 2019 vc_redist.x86.exe
from the Microsoft webpage Latest supported Visual C++ Redistributables
If database errors occur when starting Vital-Sim after a Windows 10 or Office 365 update to your workstation, please follow procedure 3. Microsoft Access 2007 Activation
7. Recommended Windows Settings
For each display: Settings > Display > Scale and layout > 100%
Settings > Ease of Access > Display > Make everything bigger > 100%
Settings > Ease of Access > Display > Automatically hide scroll bars in Windows > Off